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Privacy Policy

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Silver Fern Finance Group Limited (“Silver Fern”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.


Personal Information means any data that identifies you as an individual — such as your name, contact details, and financial or identification information.


We collect, store, use, and disclose personal information in accordance with the Privacy Act 2020 and this Privacy Policy.

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By providing us with your personal information or using our online services, you agree to the terms of this Privacy Policy.

 

We may update it from time to time, and the latest version will always be published on our website.

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1. Scope of This Policy

 

This Privacy Policy applies to information collected through our:

  • Website and online enquiry forms

  • Investor Portal and application forms

  • Email communications and subscription services

  • Social media pages (e.g. LinkedIn or YouTube)

 

It also covers information gathered during your interactions with us as an investor, borrower, business partner, or prospective employee.

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2. Information We Collect

 

Information you provide directly you may provide information when you apply to invest or borrow, request documents, or communicate with us.

 

This may include:

  • Identification details (name, address, date of birth, tax ID, residency status)

  • Contact information (email, phone, postal address)

  • Financial information, including bank account details, investment amounts, or source of funds evidence

  • Employment and background details (for prospective staff or contractors)

  • Verification documents confirming your identity and eligibility

 

Information we collect automatically: when you visit our website or use the Investor Portal, we may collect technical data such as:

  • IP address, browser type, and referral source

  • Device information and site usage activity

  • Clickstream and analytics data to help improve user experience

 

Information from third parties: we may also receive information from third-party partners, such as identification verification services, financial institutions, or marketing platforms.

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3. Cookies and Analytics

 

Our website may use cookies, tracking pixels, or similar technologies to enhance user experience and analyse site performance.


Cookies do not personally identify you but help us understand how visitors use our website.


We may also use third-party analytics tools such as Google Analytics. You can adjust your browser settings to refuse cookies, though this may limit website functionality.

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4. How We Use Your Information

 

We may use your personal information to:

  • Assess and process investment or lending applications

  • Provide access to the Investor Portal and manage your account

  • Meet our legal, compliance, and anti-money-laundering obligations

  • Communicate updates, statements, and company news

  • Improve our services and online experience

  • Send marketing information (only with your consent)

 

We will never sell or rent your information to any other party.

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5. Disclosure of Information

 

We may share personal information with:

  • Professional advisers, auditors, and service providers who help us operate our business

  • Regulatory agencies or authorities when required by law

  • Partner organisations who assist in verifying investor eligibility or processing payments

 

Any third party receiving your information is required to protect it in accordance with the Privacy Act 2020 or equivalent standards.

 

We may also disclose your information if legally required to do so (e.g. court orders or regulatory requests).

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6. Storage and Security

 

Silver Fern takes all reasonable measures to keep your personal information secure from loss, unauthorised access, misuse, or disclosure.


We use a combination of physical, administrative, and electronic safeguards to protect your data.


If a privacy breach occurs that may cause serious harm, we will notify you and the Office of the Privacy Commissioner as required by law.

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We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required under financial, tax, or company law.

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7. Links to Other Websites

 

Our online services may contain links to third-party websites.
We are not responsible for the content, privacy practices, or cookies used on these sites.


We recommend reviewing each site’s own privacy policy before providing personal information.

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8. Email and SMS Communications

 

By subscribing to Silver Fern communications, you consent to receiving updates about our products and services.


You may unsubscribe at any time by following the link provided in our messages or contacting us directly.


Once unsubscribed, you will be removed from our marketing lists as soon as practicable.

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9. Access and Correction

 

You have the right to request access to or correction of the personal information we hold about you.


Please submit your request in writing to our Privacy Officer using the contact details below.


We will respond as soon as reasonably practicable and explain any reasons if access is declined.

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​Effective Date

 

This Privacy Policy was last updated on 24 October 2025 and may be reviewed or amended periodically to reflect changes in law or company practice.

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*If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner (www.privacy.org.nz).

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